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    Frequently Asked Questions (FAQ)

    Unitek Computer Trading (UNITEKME) Solutions & Partnerships in the UAE & Middle East

    Find answers to common questions about Unitek ME’s solutions, services, and regional operations across the UAE and Middle East. This section covers our technology offerings, partner brands, project support, and after-sales services to help you better understand how we work with enterprises, system integrators, and industry partners.

    What products and solutions does Unitek provide in the UAE and Middle East market ?

    Unitek ME provides IT infrastructure, surveillance, industrial computing, and enterprise hardware solutions across the UAE and wider Middle East. We support system integrators, enterprises, and government projects with end-to-end technology supply and consulting services.

    Are you an official distributor or partner of Gigacomputing and GigaIPC in the region ?

    Unitek Computer Trading collaborates closely with Gigacomputing and GigaIPC as well as Gigabyte to provide enterprise servers, industrial PCs, and embedded computing solutions tailored for industrial, commercial, and mission-critical applications in the region.

    Do you supply and support Vivotek surveillance and security solutions ?

    Yes, we work with Vivotek to deliver IP surveillance systems, including network cameras, video management solutions, and AI-powered security technologies. We also assist with product selection, project design, and deployment support.

    Do you provide technical consultation and project support for system integrators ?

    Yes. We support system integrators and partners with pre-sales consultation, solution design, hardware specification, and post-sales technical assistance to ensure optimal deployment across UAE and GCC projects.

    Do you offer after-sales support and warranty handling in the Middle East ?

    We provide structured after-sales support including warranty coordination, RMA handling, technical troubleshooting, and vendor coordination to ensure smooth lifecycle management for deployed solutions across the region.

    OUR UAE OFFICE

    UNITEK COMPUTER TRADING

    No. 903D, The Offices at Ibn Battuta Gate, Jabal Ali First , DUBAI, U.A.E

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